Privacy Policy

1. Introduction

CogniBrick ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management software and related services, including our website [cognibrick.com] (the "Service").

This policy applies to all users, including those accessing from the United States. By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information

When you create an account, contact support, or use our platform, we may collect:

  • Full Name
  • Company Name
  • Job Title
  • Email Address
  • Phone Number
  • Billing and payment details

b. Usage & Project Data

When you use the software, we collect:

  • Project files, communications, and schedules
  • Uploaded documents, site images, and notes
  • Activity logs and task history

c. Technical Information

  • IP address
  • Device type, OS, browser type
  • Pages visited, referring URLs, and timestamps

3. How We Use Your Information

  • Provide and operate our software and services
  • Set up user accounts and authenticate access
  • Deliver customer support and respond to inquiries
  • Analyze usage and improve system performance
  • Comply with legal obligations and protect our legal rights
  • Send administrative notifications and updates

4. Sharing of Information

We do not sell or trade your personal information to third parties. We may share your data with:

  • Trusted service providers under confidentiality agreements
  • Authorities or legal bodies, when required by law
  • Business successors in case of a merger or acquisition

5. Cross-Border Data Transfer

Your data may be processed or stored on servers located in India or other countries. We follow industry-standard safeguards to protect data transferred across borders and comply with applicable laws.

6. Data Retention & Security

We retain data as long as necessary to provide our services or meet legal obligations. We use secure cloud infrastructure, data encryption, and access controls to protect your data.

7. Third-Party Services and Links

Our services may link to third-party platforms. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Our services are intended for professionals. We do not knowingly collect data from children under 13. Contact us if you believe such data has been collected.

11. Changes to This Policy

We may update this policy. The updated version will be posted on this page with a new “Last Updated” date.

12. Contact Us

CogniBrick
Email: privacy@cognibrick.com